Birthday Hits — Support

Need help, found a bug, or have a question? Email us at banksapplegatemediahq@gmail.com and we'll get back to you.

Common questions

Why can't I add a playlist to my library?
Adding a playlist requires an active Apple Music subscription. If you're signed into Apple Music but it's still not working, try signing out and back in from the app (Sign Out is on the main screen), then try again.

How do I delete my account?
Email banksapplegatemediahq@gmail.com and we'll delete your account and all associated data.

Where's my playlist in Apple Music?
Open the Music app and check your Library — playlists you create in Birthday Hits are added there directly.

See also our Privacy Policy and Terms of Service.